Critical AOG situation solved by Blue Water

End October, Air Greenland was unlucky to get their Atlantic Airbus A330 “Norsaq” run into by a passenger stair truck having the wing damaged while the aircraft was parked in Kangerlussuaq Airport. The Aircraft on Ground (AOG) “Norsaq” needed spares from the US to be back on its wings.

Blue Water’s Aerospace Control Tower handled the entire transport as an AOG assignment with collections on different locations in Florida as well as chartering the specific freighter from Miami International Airport to Kangerlussuaq Airport.

“Our experience with Blue Water on this assignment and in general is all the way characterised by professional service. They understand what is important to us as their clients, and they manage to keep us well-informed during the entire process, making us confident that our critical shipments arrive safely and speedy”, says Michelle Kielmann Jarl, Logistics Manager, Air Greenland.

Tailored solution got the aircraft back on its wings

Only limited aircraft operators can fly to Greenland due to the arctic climate. A B767 freighter was chartered for the assignment. The spares arrived in Kangerlussuaq after a well-planned charter operation, and the engineers could then to replace the spares under the challenging arctic conditions.

“Along with our colleagues in the Blue Water Air Charter team, we created a valuable solution for the satisfied customer. All logistics were handled by our team focusing on getting “Norsaq” off the ground and saving Air Greenland for potential extra costs. Skilled freight forwarders managed to do all the coordination, flying permits and execution in a short time. This is another example that we create solutions together - it is not only a saying”, says Jonas Andersen, Head of Aerospace Logistics, Blue Water.

Earlier this year, Blue Water and Air Greenland entered a strategic partnership with Blue Water taking over all logistics and support to have Air Greenland’s fleets on their wings.